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Warranty Service and Repair

Your Soleus product is warranted to be free of defects in materials or workmanship, under normal use, for a period of one year from the date of purchase. Warranty coverage is valid only with proof of purchase from an authorized Soleus dealer. Certain restrictions apply and this warranty excludes cosmetic issues or damage resulting from normal wear, accidents, improper care, modification, unauthorized repairs, or other causes that are not defects in materials and workmanship.

For a full copy of the Soleus One-Year Limited Warranty click here.

If your Soleus product requires repair:

If you live in the US the Soleus authorized service center is
Parsec Enterprises
7501 North Harker Dr.
Peoria, IL 61615
1-800-359-2508

To request service use the repair send-in form or visit Parsec’s website: www.parsecent.com

The service center will evaluate your product and contact you with warranty coverage status or a repair estimate. No repairs will be performed without your authorization.

If you live outside the US
Check our Global Distributor List to find the authorized Soleus dealer for your country.

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