Privacy Policy

Soleus ("Soleus," "we", "us," "our,") provides online and mobile services, including but not limited to, the Soleus website ("" or the "Site") widgets, computer programs and mobile applications hosted by or on behalf of Soleus (collectively, the "Service") intended to enhance your use of the products offered by Soleus (the "Soleus Products"). Soleus is committed to maintaining the privacy, integrity and security of any personal information about our users.

Our privacy policy ("Policy") explains how we protect the personal information we collect in connection with your use of the Service and how we use and in some cases disclose that information. Personal information for purposes of this Policy means information that identifies you, such as your name, address, phone number, fax number or email address.

What Personal Information We Collect

Soleus Products work in conjunction with a user account on our website or the websites of approved third parties (a "User Account"). You can alter and correct any personal information created within the Product and Service by logging into your User Account.

When you sign up for a Soleus User Account, you are required to provide an email address and to create an account password (collectively the "Registration Information").

If you elect to sign up for a Soleus User Account using your Facebook credentials, you will be asked to allow Soleus to access the basic information (including your name, profile picture, gender, networks, user ID, list of friends and other public information) and certain profile information (such as your birthday) associated with your Facebook account.

In order to benefit fully from the Soleus Products and Service, you can also add additional personal details to your User Account, such as height, weight, gender, and age. If you are using our mobile application, these details are required as part of your registration process.

Information sent wirelessly from your Soleus Product to the Service is stored in your Soleus User Account. Information that you add manually to the Service is stored in your Soleus User Account.

When you elect to share data from your Soleus User Account with others, we collect the information you provide about those individuals such as their name and email address.

We collect industry standard log data about the browser and operating system you are using, the address of the external or internal page that referred you, your IP address at the time of account creation and keep a log of the pages that you visit on the Services in association with your IP address. We also collect the IP address associated with the device running the Soleus or approved third party mobile app each time you sync.

We collect location data provided by your mobile device. You must first enable location services when you download the Soleus mobile application or an updated version of the app. You can then turn location on and off within the app to activate optional features. You can opt-out of location services at any time.

How We Use Your Personal Information

Soleus will not use your personal information for purposes other than those listed in this privacy policy unless we obtain your consent first. Soleus uses your personal information to: (a) Provide you with the Service; (b) Analyze site usage and improve the Service; (c) Deliver to you any administrative notices and communications relevant to your use of the Soleus Products and Service; (d) Provide you with updates regarding Soleus Products and Services; (e) Perform internal market research, project planning, troubleshooting problems, and to detect and protect against error, fraud or other criminal activity; (f) Enforce Soleus’ terms of use of its products.

Disclosure to Third Parties

Soleus may make certain personal information available to strategic partners that work with Soleus to provide services to you. If you elect to sync your Soleus Product data with a third party nutrition or fitness application, we will share your personal information with that application. In such cases, your account with such third party will continue to be subject to that third party's privacy policy and your Soleus User Account will continue to be governed by this Policy.

Soleus may also share your personal information with companies who provide services such as information processing, order fulfillment, product delivery, customer data management, customer research and the like. These companies are obligated to protect your information and may be located wherever Soleus does business.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms of use and conditions or protect our operations or users or if we are required to do so by any applicable law, rule, regulation, subpoena or other legal process. Additionally, in the event of a reorganization, merger, or sale of Soleus, we may transfer any and all personal information we collect to the relevant third party.

Use of Aggregated Anonymous User Data

Soleus may disclose non-personally identifiable aggregated user data, such as aggregated gender, age, height, weight, and usage data gathered from Soleus devices (without the inclusion of a user's name or other identifying information) to: (a) Organizations approved by Soleus that conduct consumer research into health and wellness; (b) Users of the Service for purposes of comparison of their personal health and wellness situation relative to the broader community; and (c) Advertisers and other third parties for their marketing and promotional purposes.



Cookies and Other Technology

The Soleus website and Service may use "cookies" and other technologies such as pixel tags and web beacons. Cookies are alphanumeric identifies in the form of text files that are inserted and stored by your web browser on your computer's hard drive. These technologies tell us which parts of our website you have visited, limit the number of times you see a Soleus offer, or help us better determine which Soleus offers you may like to see or to alert you to software compatibility issues. They are also used to analyze and improve our Service's design and functionality.

If you choose to delete cookies from your device or block them from being stored on your device, please note that the full functionality of the Service may not be available to you.

Web beacons are images embedded in a Web page or email for the purpose of measuring and analyzing website usage and activity. Soleus, or third party service providers acting on our behalf, may use web beacons to help us analyze website usage and improve the Service.

We may use third party service providers to help us analyze certain online activities and improve our products and the Service. For example, these service providers may help us measure the performance of our online campaigns or analyze visitor activity on We may permit these service providers to use cookies and other technologies to perform these services for Soleus. We do not share any personal information about our customers with these third party service providers, and these service providers do not collect such information on our behalf. Our third party service providers are required to comply fully with this Policy.

We use social media widgets and plugins so you can use social networking to share items from our site with your other accounts. These interactive mini-programs run on our site and collect your IP address, which page you are visiting on our site, and sets a cookie to enable the widget to function properly. Your interactions with these widgets are governed by the privacy policy of the company providing them, not by this Policy.

Information You Elect to Share With Others

If you use a message board, blog, journal or any other method of posting user-generated content on our Site or through the Service, you should be aware that such information can be read, collected or used by others and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these areas.

Third Party Products or Services Offered Through the Soleus Site

There may be separate products and services offered by third parties advertised by us on our website and through the Service that may be complementary to your use of the Soleus Products or Service, such as health clubs, weight loss programs and sports and fitness equipment makers (collectively, "Offers"). If you choose to use these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies. You should evaluate the practices of external service providers before deciding to use their services. Soleus is not responsible for their privacy practices. If you click on a link to a third party site, Soleus encourages you to check the privacy policy of that site. Soleus may present links in a format that enables us to keep track of whether these links have been followed and whether any action has been taken on a third party web site. We use this information to improve the quality of the Offers and customized content on the Service.

Privacy Complaints by European Union Citizens

Soleus's Services are hosted and operated entirely in the United States and are subject to United States law. Any personal information that you provide to Soleus is being provided to Soleus solely in the United States and will be hosted on United States servers. You consent to the transfer of your personal information to the United States. If you are accessing the Soleus Services from outside the United States, please be advised that United States law may not offer the same privacy protections as the law of your jurisdiction.

Updates to this Policy

We may update this Policy periodically. The date last revised appears at the bottom of the Policy. Changes take effect immediately upon posting. Contact us if you have any questions or concerns.