GO! Activity Tracker
Standard shipping for Soleus orders is USPS Ground (USPS for APO/PO boxes)
USPS Ground: FREE for orders over $50.00
-Orders under $50.00 ship ground for a flat rate of $5.00.
-Most orders are processed and shipped within 48 hours of credit card approval
- Weekend orders are processed on Mondays
- Holiday orders are processed the next business day
- Your order should arrive within 10 business days of shipping
- 48 Contiguous states only
Expedited Shipping: FLAT RATE
- We also offer 2nd day and Next day shipping options at a flat rate (visible on checkout page)
- Currently, we ship online orders within the contiguous U.S. only. If you are outside the U.S., please refer to our Global Distributors page to find authorized Soleus dealers near your location.
Soleus Return Policy
- Merchandise in its original condition may be returned for a full refund or exchange within 30 days of purchase.
- You must obtain an Return Materials Authorization (RMA) number before you can return any merchandise.
- To get an RMA number, email us at firstname.lastname@example.org and include your name, Soleus order #, and reason for return.
Retail Store Purchases:
- Merchandise purchased at a retail location or other online store must be returned to that retailer.
- Contact the retailer directly for their specific return policy.
Service and Repair:
- Factory defective merchandise returned within 30 days is eligible for RMA return
- Worn or damaged merchandise is not eligible for RMA return
- To view the Soleus warranty information, or have your watch repaired please visit our Service and Repairs page
Compatible with the Soleus GO! app
- operating system requirements: Bluetooth 4.0 and iOS 7.0 or higher
- app available in Apple app store
- operating system requirements: Bluetooth 4.0 and OS 4.3 (Jelly Bean) or higher
- app available in Google Play app store
For Basic Go! FAQs, visit the Soleus FAQs page
Quick Start Guide
Troubleshooting - Bluetooth Connection Status
Troubleshooting - iPhone Re-Pairing Procedure
Troubleshooting - Android Re-Pairing Procedure